News and Resources for Airport Employees
Be Knowledgeable: Lost & Found

You’re walking down Concourse B when you stumble across a pair of prescription glasses on the ground. Do you know what to do next? If you said, "Take them to Lost and Found," you’d be right!

You can find Lost and Found on the north side of the Mezzanine level (pre-security) in the main terminal. There are a few options for routing items to Lost and Found – whichever option is closest to you is the best choice. During open hours, you can bring found items to the office. You can also bring items to the information booths in baggage claim (if they are staffed) or use a drop box. Items put in the drop boxes will go to Lost and Found within 24 hours, but if the lost item is essential – think wallet, ID, medical supplies, keys, cell phone or prescription glasses – call the PDX Communications Center at 503.460.4747 and let them know an essential item is in the drop box. 

Drop boxes are in the following locations:

  1. Concourse B, lower level, next to the elevator
  2. Concourse C, next to Henry’s Tavern
  3. Concourse D, near restrooms and pet relief area
  4. Concourse E, next to restroom by Jamba Juice
  5. TSA Security Checkpoint B/C
  6. TSA Security Checkpoint D/E
  7. North information booth in baggage claim
  8. South information booth in baggage claim
  9. Arrivals, next to elevator next to carousel 8
  10. Ticket Hall, south end near ATO hallway and employee bypass
  11. Rental Car Center, adjacent to restrooms
  12. Outside the Lost and Found Office on the mezzanine (Above D/E Checkpoint)

The Lost and Found's open hours are listed online and there’s a place on the official PDX Lost and Found site where people can submit an inquiry about missing items – this is the best place to start if you or a visitor has lost an item at PDX. Placing an inquiry with Lost and Found is always free of charge.