The Port of Portland is in active partnership with public health partners to respond to and slow the spread of Novel Coronavirus (COVID-19).
The health and safety of travelers, employees and community members who use Port facilities is our top priority. Below is information about how the Port is working to keep travelers and employees at PDX safe, along with updates on the operational impacts we are seeing at the airport. (For Marine updates, head to the Port website.)
Follow us on social media for real-time updates we are seeing or hearing from partners: Twitter | Facebook | Instagram
PUBLIC HEALTH RESOURCES
Information about COVID-19 is updated frequently. Please check the following federal and local resources for the most up-to-date information:
PORTLAND INTERNATIONAL AIRPORT (PDX)
At PDX, we are working closely with our local, state and federal partners to help manage and mitigate the spread of COVID-19. The airport remains open and operational for essential travel and air cargo operations.
Helping You Travel Safe at PDX
The health and safety of travelers and employees at PDX is our top priority. Here are the steps we have taken to create an even safer travel experience at the airport.
- Face Covering Policy: Starting May 18, face coverings are required for everyone at the airport. Children under the age of 2 and people with medical conditions that prevent wearing a face covering are exempt from this new rule.
This policy includes the use of a face covering anywhere inside the terminal, including the pedestrian tunnels and the rental car center. As the CDC and Multnomah County Public Health have clarified, cloth face coverings can be made from common materials and are meant to protect other people in case you are infected and don't know it. Face coverings do not need to be surgical masks or N-95 respirators, and they don't replace other critical health measures like washing your hands and keeping your distance from others.
- Minimizing Congestion: To minimize people congregating in the terminal, the airport meeter-and-greeter areas are closed until further notice. These are the spaces inside the terminal where people go to meet arriving passengers. We ask that families and friends wait to say ‘Welcome Home’ at home. If picking up an arriving passenger, please remain outside the terminal unless the arriving passenger requires assistance. Our goal is to help avoid crowding and limit proximity to persons not associated with traveling or working at the airport.
- Enhanced Cleaning: On March 1, we began enhanced cleaning efforts at high-touch areas in the airport terminal and at surrounding locations like the airport’s parking pay stations, shuttle buses, and valet and information booths. Those efforts continue today. Many airport tenants have also increased surface cleaning of their space and provided hand sanitizer for their staff and their customers.
- Promoting Physical Distancing: We updated the seating arrangement in the food courts and public areas of Concourses C and D to promote physical distancing. We'll continue to reconfigure airport spaces to make it easier for people to sit and stand at least 6 feet apart from each other.
- More Hand Sanitizers: We are providing hand sanitizer in the taxi and rideshare hold lot for our ground transportation providers. We relocated our existing hand sanitizer stations to high-traffic areas throughout the terminal.
- Medical Response: Portland Airport Fire Fighters are the medical first responders at PDX. In accordance with Multnomah County Public Health guidance, airport firefighters are required to respond to all medical calls wearing increased levels of personal protective equipment.
- Construction Safety: All contractors who are continuing construction at PDX have submitted safety plans and have been instructed to follow public health guidelines, including physical distancing requirements.
Flight & Airline Updates
- PDX remains open for essential travel, and the decision to travel is up to you. If you need to fly, CDC has some travel recommendations. Be sure to check with your airline to confirm your flight details before heading to PDX.
- Your airline is the best resource for questions about your flight reservation. You can find airline contact information on our website. We understand there can be long hold times on the phone to speak with a representative. Many airlines are allowing travelers to submit changes online.
- All PDX airline lounges are closed at this time.
- All airlines serving PDX require their passengers to wear face coverings while traveling. Please check with your airline for specific policy details before heading to the airport.
Domestic Flight Schedules
- Airlines continue to refine their spring and summer flight schedules in light of the impacts from COVID-19.
- JetBlue has suspended service at PDX until June 30.
- Due to the State of Hawaii’s quarantine order effective March 26, Hawaiian Airlines has suspended service between the islands and the mainland.
International Flight Schedules
- With flight restrictions in place for parts of Asia and Europe, we have seen temporary suspensions of our transpacific and transatlantic service.
- Following new restrictions to travel at the U.S./Canada border, WestJet and Air Canada temporarily suspended service to PDX. Head to their websites for the most up-to-date information.
- Volaris won’t be operating at PDX between May 1-31, but service to Guadalajara is expected to begin again in June. Please visit their website for additional details.
- PDX remains open and operational.
- We are taking seriously the Governor’s Stay Home, Save Lives Executive Order in all aspects of our Port operations. The Governor’s order does allow for us to continue to operate PDX as critical infrastructure for the region.
- The TSA and Customs & Border Protection oversee screening for passengers at PDX and all U.S. airports. The TSA will be implementing changes to the security screening process in an effort to help prevent the spread of COVID-19. Get all your questions about screening at TSA checkpoints answered here.
- In consideration of both the ongoing health of TSA officers and our passenger volumes, all screening operations have been consolidated to the D/E checkpoint (as of March 22). The exit lanes on the D/E and B/C concourses remain open.
- The USO announced a temporary closure of their facilities across the nation, including the one at PDX.
- The PDX Conference Center has temporarily suspended operations (effective March 17).
- The children’s play areas are closed (as of March 18).
- The Customs and Border Protection Trusted Traveler Enrollment Center at PDX has suspended operations until at least July 6.
- To contact the Lost & Found office, please email PDXLostandFound@portofportland.com. The office is not accepting calls at this time.
Parking & Transportation
- The airport’s Gold Key Valet is temporarily suspending service at PDX.
- The Red Economy Lot is closed; the Blue Economy Lot is still open as are the airport’s short-term and long-term parking garages.
- Unrelated to COVID-19, the Portland Airport station on the MAX Red Line is closed from March 29 to August 1. During this time, there will be a free PDX shuttle bus running continuously between the Mt. Hood and Portland Airport stations. Plan to leave at least 10 extra minutes for your commute.
Airport Shops and Restaurants
- Gov. Kate Brown’s announcement restricting food and beverage operations in Oregon impacts the sit-down restaurants at PDX. Airport counter-service restaurants, grab-and-go services and coffee stands are considered takeout.
- The Governor’s Stay Home, Save Lives order does allow for us to continue to operate PDX as critical infrastructure for the region. This includes PDX concessions, which can continue to provide takeout.
- Many shops and restaurants remain open at PDX, although their hours may vary. Please see the full list below, which is updated regularly.
PDX Restaurants and Shops Open
|Capers Cafe |
|Capers Farm to Table Market |
|Flying Elephants Deli|
|Made in Oregon|
|Oregonian News |
|Portland Coffee Roasters|
|Your Northwest Travel Mart|
- Restaurants and Shops Closed Temporarily: Bambuza, Beaches, Blue Star Donuts, Burgerville, ccMcKenzie, Columbia, Country Cat, Deschutes Brewery, Dragontree Spa, Food Carts – Maruti, Mike's Backyard BBQ and Sumo Sushi, Hopworks Urban Brewery, Jackson Shine Co, Johnston & Murphy, Kenny & Zukes, Kiehls, Metalsmiths, Nike, Panda Express, Peet's Coffee, Pendleton, Powell's Books, Real Mother Goose, Soundbalance, Starbucks, Tamale Boy, Tender Loving Empire, The Barbers, Travelex, and Vino Volo.
PDX Tenant Support
The CARES Act provides
federal economic relief funds to Americans and businesses, including airlines, small businesses like our concessionaires at PDX, and airport employees whose jobs were impacted by COVID-19.
As our partners wait for this necessary federal assistance, the Port is providing immediate emergency support to PDX tenants and partners.
- To support our airline partners, who travelers depend on for
flights at PDX, we are deferring two months of airline rent and fees; repayment is due in four installments this fall.
- We have suspended minimum guaranteed rent provisions for PDX terminal concessions tenants right now. Restaurants and shops that stay open will only pay rent as a percentage of their sales for the time being.
- We’ve also extended payment terms from 30 days to 60 days for April’s rent for various other Port tenants who need the support.